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Lost and found

Have you lost your baggage or other personal items on your air trip or at the airport? Lost items are handled by the companies below.

Items lost at the airport

Items found at the airport are administered by Bagport, Terminal 5, Level 1.

You can inquire at tel. +46 8 797 60 80 (weekdays except holidays, 12.00 noon – 4.00 p.m.), at fax +46 8 797 62 47 or by e-mail to hittegods@bagport.se.

Opening hours

Daily 6.00 a.m.-10.00 p.m.

Items lost on aircraft

If you travelled with SAS to Stockholm-Arlanda and lost something on the aircraft, please contact Bagport - se contact information above.  

If you travelled with SAS from Stockholm-Arlanda or to and from the airport with any other airline - please contact the airline that you travelled with.
List of airlines

Items lost on trains

The Arlanda Express high-speed train

Contact Arlanda Express at tel. +46 73 688 90 00 (weekdays except holidays, 10.00 a.m.-2.00 p.m.), or by e-mail to hittegods@atrain.se

The “Upptåget” commuter train

Contact Upptåget at tel. +46 293 424 42.

Items lost on buses

The airport coaches Stockholm (Flygbussarna)

Contact Flygbussarna at tel. +46 8 686 16 00.

The airport coaches Uppsala (Flygbussarna)

Contact Flygbussarna at tel. +46 18 65 99 20

VIP service

Smoother travel with VIP service

With VIP service, you and your customers enjoy a more comfortable way of travelling and a calm oasis where you can relax or work.

To VIP service

Weddings

Would you like to get married at Stockholm-Arlanda?

With VIP service, your wedding will be an extra memorable experience.

To weddings

Currency exchange

Currency exchange offices

If you would like to change money before or after your trip, X-Change, Forex, SEB Exchange and Handelsbanken are available at the airport.

To currency exchange offices