Lost and found

Have you lost your baggage or other personal items on your air trip or at the airport? Lost items are handled by the companies below.

Items lost at the airport

Items found at the airport are administered by Bagport, Terminal 5, Level 1.

You can inquire at tel. +46 8 797 60 80 (weekdays except holidays, 12.00 noon – 4.00 p.m.), at fax +46 8 797 62 47 or by e-mail to hittegods@bagport.se.

Opening hours

Daily 6.00 a.m.-10.00 p.m.
To Bagport web site (new window)

Items lost on trains

The Arlanda Express high-speed train

Contact Arlanda Express by e-mail or fill in the form at their website, at the page for Lost and Found.

E-mailaddress: hittegods@atrain.se
Lost and Found at Arlanda Express website (new window)

The “Upptåget” commuter train

Contact Upptåget at tel. +46 293 424 42.

Items lost on buses

The airport coaches Stockholm (Flygbussarna)

Contact Flygbussarna at tel. +46 8 686 16 00.

The airport coaches Uppsala (Flygbussarna)

Contact Flygbussarna at tel. +46 18 65 99 20

Items lost on aircraft when you travel to Stockholm Arlanda

The table below shows who handles lost items for a specific airline at Stockholm Arlanda Airport. This can be either the airline itself, a handling agent or Bagport.

If you travelled from Stockholm Arlanda to another destination and forgot something on the plane, please contact the airline that you travelled with.

Airlines - contact details

Airlines - list with contact details

Handling agents - contact details

• Menzies Aviation:
  Tel: +46 8 797 80 84.
  E-mailaddress: arn.arrival@menziesaviation.com 
• Nordic Aero:
  E-mailaddress: baggage.arn@nordicaero.se
• SGH:
  Tel: +46 771 22 42 43
  E-mail: bag@sas.se
• North Hub:
  Tel: +46 8 797 93 23

Bagport - contact details

Tel. +46 8 797 60 80