Lost and found

Have you lost your baggage or other personal items on your air trip or at the airport? Lost items are handled by the companies below.

Items lost at the airport

Items found at the airport are administered by Bagport, Terminal 5, Level 1.

You can inquire at tel. +46 8 797 60 80 (weekdays except holidays, 12.00 noon – 4.00 p.m.), at fax +46 8 797 62 47 or by e-mail to hittegods@bagport.se.

Opening hours

Daily 6.00 a.m.-10.00 p.m.

Items lost on trains

The Arlanda Express high-speed train

Contact Arlanda Express at tel. +46 73 688 90 00 (weekdays except holidays, 10.00 a.m.-2.00 p.m.), or by e-mail to hittegods@atrain.se. 

Items lost on buses

The airport coaches Stockholm (Flygbussarna)

Contact Flygbussarna at tel. +46 8 686 16 00.

The airport coaches Uppsala (Flygbussarna)

Contact Flygbussarna at tel. +46 18 65 99 20

Items lost on aircraft when you travel to Stockholm-Arlanda

Look for your airline below to find out who handles lost items for that specific airline at Stockholm-Arlanda Airport.  If you travelled from Stockholm-Arlanda to another destination and forgot something on the plane, please contact the airline that you travelled with.

Contact details

- Airlines. Airlines - list with contact details

- Handling. Menzies Aviation: tel. +46 8 797 80 84. Nordic Aero: arrivalservice.arn@nordicaero.se

- Bagport: tel. +46 8 797 60 80.