Have you lost your baggage or other personal items on your air trip or at the airport? Lost items are handled by the companies below.
Items lost at the airport
Items found at the airport are administered by Bagport, Terminal 5, Level 1.
You can inquire at tel. +46 8 797 60 80 (weekdays except holidays, 12.00 noon – 4.00 p.m.), at fax +46 8 797 62 47 or by e-mail to hittegods@bagport.se.
Opening hours
Daily 6.00 a.m.-10.00 p.m.
Items lost on trains
The Arlanda Express high-speed train
Contact Arlanda Express at tel. +46 73 688 90 00 (weekdays except holidays, 10.00 a.m.-2.00 p.m.), or by e-mail to hittegods@atrain.se.
The “Upptåget” commuter train
Contact Upptåget at tel. +46 293 424 42.
Items lost on buses
The airport coaches Stockholm (Flygbussarna)
Contact Flygbussarna at tel. +46 8 686 16 00.
The airport coaches Uppsala (Flygbussarna)
Contact Flygbussarna at tel. +46 18 65 99 20
Items lost on aircraft when you travel to Stockholm-Arlanda
Look for your airline below to find out who handles lost items for that specific airline at Stockholm-Arlanda Airport. If you travelled from Stockholm-Arlanda to another destination and forgot something on the plane, please contact the airline that you travelled with.
Contact details
- Airlines. Airlines - list with contact details
- Handling. Menzies Aviation: tel. +46 8 797 80 84. Nordic Aero: arrivalservice.arn@nordicaero.se
- Bagport: tel. +46 8 797 60 80.
| Airlines and IATA codes |
Companies that handle lost items on aircraft |
| Adria Airways (JP) |
Bagport |
| Aeroflot (SU) |
Bagport |
| Aerosvit Airlines (VV) |
Bagport |
| Air Baltic (BT) |
Bagport |
| Air Berlin (AB) |
Air Berlin |
| Air Caraïbes Atlantic |
Menzies Aviation |
| Air China (CA) |
Bagport |
| Air Europa (AEA) |
Menzies Aviation |
| Air France (AF) |
Menzies Aviation |
| Air Sweden |
Air Sweden |
| Air Åland |
Air Åland |
| Arkia (IZ) |
Menzies Aviation |
| Austrian Airlines (OS) |
Bagport |
| Avion Express |
Bagport |
| Avitrans |
Bagport |
| Balkan Holidays Air |
Bagport |
| B&H Airlines |
Menzies Aviation |
| Blue1 (KF) |
Bagport |
| British Airways (BA) |
Menzies Aviation |
| Bulgaria Air (FB) |
Menzies Aviation |
| Cimber Air (QI) |
Bagport |
| Continental Airlines (CO) |
Continental Airlines |
| Corendon Airlines (CAI) |
Bagport |
| CSA Czech (OK) |
Menzies Aviation |
| Delta Airlines (DL) |
Delta Airlines (DL) |
| EasyJet (EZY/EZS) |
Menzies Aviation |
| Estonian Air (OV) |
Bagport |
| Ethiopian Airlines (ET) |
Menzies Aviation |
| EuroCypria (ECA) |
Bagport |
| Finnair (AY) |
Menzies Aviation |
| Freebird Airlines (FHY) |
Freebird Airlines |
| German Wings (4U) |
Menzies Aviation |
| Höga Kusten Flyg (DC) |
Höga Kusten Flyg |
| Iberia (IB) |
Iberia |
| Iber World (IWD) |
Bagport |
| Icelandair (FI) |
Bagport |
| Iran Air (IR) |
Menzies Aviation |
| Jat Airways (JU) |
Bagport |
| Jettime (JKG) |
Menzies Aviation |
| KLM Royal Dutch Airlines (KL) |
Menzies Aviation |
| Kronflyg (SVF/K4) |
Kronflyg |
| LOT Polish Airlines (LO) |
Bagport |
| Lufthansa (LH) |
Bagport |
| Malev Hungarian Airlines (MA) |
Menzies Aviation |
| Malmö Aviation (TF) |
Nordic Aero |
| Nextjet (2N) |
Nextjet |
| Niki Air (HG) |
Niki Air |
| Norwegian (DY) |
Bagport |
| Nouvel Air Tunisie (BJ) |
Bagport |
| Novair (NVR) |
Bagport |
| Pegasus Airlines (PGT) |
Pegasus Airlines |
| Primera Air (JXX) |
Primera Air |
| Qatar Airways (OR) |
Bagport |
| Rossiya-Russia Airlines (FV) |
Menzies Aviation |
| SAS Charter |
Bagport |
| SAS Scandinavian Airlines - Utrikes (SK) |
Bagport |
| SAS Scandinavian Airlines - Inrikes (SK) |
Bagport |
| SAS Interkont EWR ORD (SK) |
Bagport |
| Sata (S4) |
Bagport |
| Sky Airlines (SHY) |
Sky Airlines |
| Skyways (JZ) |
Bagport |
| Spanair (JK) |
Bagport |
| Spanair Charter (JK) |
Bagport |
| Sunexpress (XQ) |
Sunexpress |
| Swiss Air (LX) |
Menzies Aviation |
| Syrian Arab Airlines (RB) |
Menzies Aviation |
| Tap Portugal (TP) |
Tap Portugal |
| Thai Airways International(TG) |
Bagport |
| Thomas Cook Airlines (DK) |
Bagport |
| Thomson Airways |
Bagport |
| Tuifly Nordic (BLX) |
Bagport |
| Turkish Airlines (TK) |
Turkish Airlines |
| Viking Airlines (VIK) |
Menzies Aviation |